| Order ID: |
CDR-37523 |
| Order Status: |
Case Submitted |
| Type of Service: |
Standard |
| Media Type: |
HDD SATA |
| Device Manufacturer: |
Western Digital |
| Device Model: |
My Book |
| Device Capacity: |
1 TB |
| Circumstances of failure: |
Suddenly drive started registering a clicking noise, most common indication the drive head can't find the zero vector. |
| Previous recovery attempts: |
N/A |
| The most important files and folders: |
//windows back up/-then under there there should be a group of files and anything under the music directory |
| Case Submitted: |
2011-01-26 11:57:26 (PST) |
|
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