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Your summary:

Full name:		USA
Phone No.:
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Order Details:

Order ID:	CDR-38050
Order Status:	Case Submitted
Type of Service:	Standard
Media Type:	HDD SATA
Device Manufacturer:	Western Digital
Device Model:	WD1600AAJS
Device Capacity:	160GB
Circumstances of failure:	Won't boot
Previous recovery attempts:	N/A
The most important files and folders:	All User Data
Case Submitted:	2011-07-29 15:08:40 (PST)
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Invoices:

Invoice ID	Amount	Status (Date)	Actions