| Order ID: |
CDR-38172 |
| Order Status: |
Case Submitted |
| Type of Service: |
Standard |
| Media Type: |
HDD SATA |
| Device Manufacturer: |
Hitachi |
| Device Model: |
0A58927 |
| Device Capacity: |
320 GB |
| Circumstances of failure: |
Hard drive suddenly seemed to lock up. No "click of death" but a refrigerator-like buzzing started. Drive not recognized by computer hardware when booting from a system DVD disk. |
| Previous recovery attempts: |
None, other than booting the system via a DVD system disk to run a hardware profile and see if the HD was recognized. |
| The most important files and folders: |
There will be some overlap here as I describe specific files which may part of a folder.
Spam Recipes.doc
Spam Recipes.odt
All photos in "Pictures" folder Voodoo/Users/jack/Pictures
All documents in "Receipts and Invoices" folder
folder "Voodoo/Users/jack/Library/Safari"
"Tiki Mug Collection.xls"
As much as possible in the "Documents" folder Voodoo/Users/jack/Documents
"the vault.dmg"
"the vault 1.2GB.dmg"
"torrential downpour" folder
Voodoo/Users/jack/Desktop and as much as possible in "Safari Downloads" folder which is probably a subfolder of Voodoo/Users/jack/Desktop
/Library/Application Support/Firefox or /Users/username/Library/Application Support/Firefox (both may exist)
Voodoo/Users/jack/Music/
|
| Case Submitted: |
2011-09-09 16:23:07 (PST) |
|
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